Case study

Name: Anna Lobascio

Country: Italy

Job title:
Personnel Administrator

Organisation: Kraft

'I've been working for Kraft in Turin, Italy, since 1999. I'm the Plant Personnel Administrator, handling employment, training and auditing.

'Kraft is a multinational company, founded in the US and operating in 68 countries worldwide, so writing, speaking and understanding English is important.

'Studying English for Speakers of Other Languages locally, with my colleagues at Turin's Oxford Chieri Centre, has been really helpful. Getting a First Class Pass was a huge bonus, too.'